Privacy Policy

This Privacy Policy explains how StepClick collects, uses, and protects customer information when you visit our website or place an order.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website, place an order, or contact us:

- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details
- Order details
- Device and browser information
- Website usage information

2. How We Use Your Information

We use customer information for the following purposes:

- To process and deliver orders
- To confirm orders and provide order updates
- To contact customers regarding orders, returns, refunds, or support queries
- To improve our website, products, and services
- To prevent fraud and unauthorized transactions
- To send promotional offers, updates, or marketing communication, where permitted

3. Payment Information

Payments are processed through secure third-party payment gateways.

StepClick does not store complete card details, UPI PINs, or sensitive banking information on its website.

4. Sharing of Information

We may share customer information with trusted third parties only when required to complete services, such as:

- Payment gateway partners
- Courier and logistics partners
- Website hosting and technology service providers
- Customer support tools
- Legal or regulatory authorities, if required by law

We do not sell customer personal information to third parties.

5. Cookies and Tracking

Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and support advertising activities.

Customers can manage or disable cookies through their browser settings.

6. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is 100% secure, and customers use the website at their own risk.

7. Marketing Communication

Customers may receive promotional messages, offers, or updates from StepClick.

Customers can opt out of marketing communication by contacting us or using the unsubscribe option, where available.

8. Customer Rights

Customers may contact us to request access, correction, or deletion of their personal information, subject to legal and business requirements.

9. Third-Party Links

Our website may contain links to third-party websites or services.

StepClick is not responsible for the privacy practices, content, or policies of third-party websites.

10. Changes to This Privacy Policy

StepClick may update this Privacy Policy from time to time.

Any updates will be posted on this page, and continued use of the website means acceptance of the updated policy.

11. Contact Details

For privacy-related queries, contact us at:

Email: stepclickadmin@gmail.com
Phone: +91 85956 96466
Address: Plot no 5/1-A, Gali no. 1, Mundka Industrial Area, Delhi 110087