Term of Services

Welcome to StepClick. By accessing our website or placing an order, you agree to the following terms and conditions.

Please read these terms carefully before using our website.

1. General

This website is operated by StepClick.

Throughout the website, the terms “we”, “us”, and “our” refer to StepClick. The terms “you” and “customer” refer to users, visitors, and buyers using our website.

By using our website, you agree to follow these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Product Information

We make every effort to display product information, images, prices, colors, sizes, and descriptions as accurately as possible.

However, slight differences may occur due to screen settings, lighting, photography, or manufacturing variations.

StepClick does not guarantee that product images will exactly match the actual product in every detail.

3. Pricing

All product prices are listed in Indian Rupees.

Prices may change without prior notice.

The final price payable will be shown at checkout before order confirmation.

4. Offers and Discounts

StepClick may offer discounts, coupons, or promotional offers from time to time.

Offers may be changed, removed, or discontinued at any time without prior notice.

Discounts may not be combined unless clearly mentioned.

5. Order Acceptance

After placing an order, customers may receive order confirmation through SMS, email, WhatsApp, or website notification.

StepClick reserves the right to accept, reject, or cancel any order due to product unavailability, pricing error, payment issue, suspected fraud, or incorrect customer details.

6. Payment

We accept available online payment methods and Cash on Delivery, depending on order eligibility and serviceable locations.

Online payments are processed through secure third-party payment gateways.

7. Cash on Delivery

Cash on Delivery is available on eligible orders and serviceable pin codes.

Customers are requested to keep the correct amount ready at the time of delivery.

StepClick reserves the right to disable COD for certain locations, customers, or orders.

8. Shipping and Delivery

Orders are usually delivered within 4–6 working days, depending on location and courier availability.

Delivery timelines may vary due to courier delays, weather, holidays, high demand, or other unforeseen circumstances.

9. Returns, Refunds, and Exchange

Returns are accepted only for damaged, defective, or wrong products reported within 2 days of delivery.

Size exchange may be provided depending on product availability and approval by StepClick.

All returns, refunds, and exchanges are subject to our Return & Refund Policy.

10. Order Cancellation

Once an order is placed, cancellation is not available.

Customers are requested to carefully check product, size, address, and contact details before placing an order.

11. Customer Responsibility

Customers are responsible for providing accurate order details, including name, phone number, email address, complete delivery address, and pin code.

StepClick will not be responsible for failed delivery due to incorrect or incomplete details provided by the customer.

12. Website Use

Customers must not misuse the website, attempt unauthorized access, upload harmful content, or interfere with website operations.

Any misuse of the website may result in restricted access or legal action.

13. Intellectual Property

All content on the website, including images, text, graphics, logos, product names, design elements, and website layout, belongs to StepClick or its respective owners.

Customers may not copy, reproduce, distribute, or use website content without written permission.

14. Limitation of Liability

StepClick will not be liable for any indirect, incidental, or consequential loss arising from the use of our website, products, or services.

Our liability, if any, will be limited to the value of the product purchased by the customer.

15. Changes to Terms

StepClick may update these Terms & Conditions from time to time.

Updated terms will be posted on this page, and continued use of the website means acceptance of the updated terms.

16. Contact Details

For any questions related to these Terms & Conditions, contact us at:

Email: stepclickadmin@gmail.com
Phone: +91 85956 96466
Address: Plot no 5/1-A, Gali no. 1, Mundka Industrial Area, Delhi 110087